Terms and Conditions

1. Welcome to gameduo.it.com By accessing gameduo.it.com, you agree to these Terms and Conditions. These terms govern your use of our platform and services. Please read them carefully before continuing.
2. Account Guidelines
   1. Registration: To use our services, users must register with accurate information. Only one account per user is allowed to maintain platform integrity.
   2. Age Verification: Users must be at least 18 years old, or have parental consent to use our services.
   3. Account Security: Users are responsible for maintaining the confidentiality of their login details. Any unauthorized actions on your account are your responsibility.
3. Purchasing Policies
   1. Pricing: Prices include applicable taxes and are shown in the local currency for your region.
   2. Payments: We accept various payment methods, including credit/debit cards, PayPal, and additional regional options available during checkout.
   3. Delivery: Digital game keys or download links are provided once payment is confirmed. Delivery times may vary based on server conditions.
   4. Pre-orders: Charges for pre-ordered games are processed at the time of purchase, with access granted upon the official release date.
4. Refund Policy
   1. Unused Products: Refunds for unused digital keys are available within 14 days of purchase, subject to our refund policies.
   2. Activated Products: Refund requests for activated games are subject to the publisher’s policies.
   3. Technical Issues: Refunds may be considered for technical incompatibilities if confirmed by our support team.
5. Licenses and Intellectual Property gameduo.it.com is an authorized digital game reseller. All products are subject to the respective publishers' End-User License Agreements (EULAs). Intellectual property rights remain with the original creators.
6. Service Disclaimers While we aim to provide excellent service, gameduo.it.com does not guarantee uninterrupted operation and is not responsible for issues beyond our control, such as game bugs or third-party server outages. Our liability is limited to the purchase amount.
7. Revisions to Terms We reserve the right to modify these Terms and Conditions at any time. Significant updates will be communicated via our platform or by email.
8. Customer Support If you have any questions about these terms, please reach out to our support team at [email protected]. We are available 24/7 to assist you.